Your primary job duties will include, but not limited to, scheduling appointments, greeting and checking in patients in a courteous manner, answering all patient inquires, taking phone calls, maintaining and updating patient files, checking referrals as well as insurance eligibility.
Your top priority will be to ensure a smooth workflow so that our patients receive the best possible care.
Our Front Desk Receptionist should be efficient and well-spoken with experience running a medical office.
If you are customer service oriented, computer-savvy and can multitask, we’d like to meet you!
Essential Responsibilities:
*Answer phones
*Check messages
*Patient check-in/check-out.
*Verify all patient information
*Collect and record co-pays
*Insurance Eligibility
*Monitoring provider schedules to ensure accuracy.
*Handling patient complaints, escalating to Office Manager as appropriate.
*Ensure end of day tasks are completed (Batch and balance daily finance reports)
*Rescheduling/Scheduling patients, calling patients on wait list/recall list.
*Confirm patient appointments
*Prepare fee slips and charts for next day appointments
*Retrieve previous notes from Referring doctor for new patients
*Take problem calls, fill out appropriate paperwork for calls to be triaged
*Maintain excellent communication and effective working relationships with patients, providers, clinical and administrative teams, leadership, insurance companies, the public and the medical community to facilitate high patient quality care.
Qualifications & Requirements
· Reliable
· Ability to work well with others
· Excellent communication skills
· Data entry and typing skills
· Ability to work in a fast-paced environment
· Excellent customer service skills
· Proven experience as a medical secretary or similar administrative position
· Knowledge of medical terminology, regulations and medical office procedures
Preferred:
· Prior ophthalmology experience
· EMR experience
Job Type: Part-time
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Education: HS Diploma / GED
Job Type: Part-time
Salary: $16.
90 - $20.
35 per hour
Schedule:
8-hour shift
Work Location: In person
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